Looking for help?
Find answers to your questions
Colors Changing Automatically
There are two things this could be.
- You are on auto-mode. This can be activated in the app or without the app with longer tap holds. This is completely normal since it will go through different colors during your treatment.
- It can be easy to accidentally tap on the mask especially if you're adjusting it. Be mindful of where your hands and fingers are when adjusting the mask.
Updated on 16 Feb 2023