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Mask is beeping for a long period or seems stuck.
Changing Intensity
Connecting The App To Your Mask
Lost My Cord/s
Recommend Mode Troubles
App Won't Take My Serial Number
Can't Change Color On The Mask
Mask Won't Turn On Or Only Turns On When Plugged In
Colors Changing Automatically

Customs Paperwork

Cleaning
Retinol With Light Therapy
Hair
Chin and Forehead Pads
Auto Mode Guide
Color Guide
Using The UV Sterilizer/Charger Case
Using Your Mask Without The App
Reducing Redness
Dark Spots
Anti-Aging
For Those Who Have Acne
Start Here - Time Usage/Recommendations

Installing The App

Recommend Mode Troubles

If you're on recommend mode and you're having difficulties with it pulling data from your local environment/weather you may need to double check your location permissions on your phone. Make sure that is on.

Updated on 16 Feb 2023

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Recommend Mode Troubles

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