Looking for help?

Find answers to your questions

Recommend Mode Troubles
Mask Won't Turn On Or Only Turns On When Plugged In
Mask is beeping for a long period or seems stuck.
Lost My Cord/s
Connecting The App To Your Mask
Colors Changing Automatically
Changing Intensity
Can't Change Color On The Mask
App Won't Take My Serial Number

Customs Paperwork

Using Your Mask Without The App
Using The UV Sterilizer/Charger Case
Start Here - Time Usage/Recommendations
Retinol With Light Therapy
Reducing Redness
Hair
For Those Who Have Acne
Dark Spots
Color Guide
Cleaning
Chin and Forehead Pads
Auto Mode Guide
Anti-Aging

Installing The App

Hair

Some users and customers have expressed their desire to use this for hair. Indeed the device can be used for such. Simply place the mask over your head like a helmet and then set it to the red light+NIR setting. You can do this for up to 30 minutes per day.

Updated on 16 Feb 2023

Looking for help?

Find answers to your questions

Hair

What are your Feelings?

Thanks for your feedback.